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Terms & Conditions

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Terms and Conditions for SoftSmarter

Last Updated: June 10, 2025

Welcome to SoftSmarter (“we,” “us,” or “our”), a provider of Internet Protocol Television (IPTV) services and IPTV reseller programs accessible at softsmarter.com (the “Site”). By accessing or using our Site or services, you (“User,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must not use our Site or services.

1. Acceptance of Terms

By accessing the Site, purchasing IPTV subscriptions, or participating in our reseller program, you agree to these Terms and our Privacy Policy, incorporated herein by reference. These Terms constitute a legally binding agreement. We may update these Terms at our discretion, and changes are effective upon posting to the Site or notification to you.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services or participate in the reseller program. By using the Site, you represent that you meet these requirements.

3. IPTV Services

3.1 Service Description

SoftSmarter provides subscription-based IPTV services, delivering television content over the internet. Access requires a compatible device, internet connection, and an active subscription. We do not guarantee uninterrupted service or access to specific channels, as content availability may vary due to third-party provider changes.

3.2 Subscription Terms

  • Subscriptions are non-transferable and for personal use only.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Sharing account details with third parties may result in account suspension or termination.
  • Payments are processed through secure third-party providers. Subscription fees are non-refundable except as outlined in Section 6.

3.3 Prohibited Uses

You agree not to:

  • Use the service for illegal activities or to distribute copyrighted content without authorization.
  • Attempt to reverse-engineer, hack, or interfere with the service.
  • Share, resell, or redistribute IPTV streams without enrolling in our reseller program.

4. IPTV Reseller Program

4.1 Program Overview

Our reseller program allows approved users to purchase subscription credits in bulk and resell IPTV subscriptions to end-users. Resellers must comply with these Terms and any additional reseller agreements.

4.2 Reseller Responsibilities

  • Resellers must not misrepresent the service or make false claims about channel availability or service quality.
  • Resellers are responsible for their customers’ support and must not direct end-users to SoftSmarter for technical assistance.
  • Resellers must comply with all applicable laws, including those related to taxation and business licensing in their jurisdiction.

4.3 Payment and Credits

  • Reseller credits are non-refundable and expire if not used within 12 months of purchase.
  • We reserve the right to suspend or terminate reseller accounts for violations of these Terms or fraudulent activity.

5. Intellectual Property

All content on the Site, including logos, software, and streaming technology, is owned by SoftSmarter or its licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, or distribute any content without our express written consent.

6. Refunds and Cancellations

  • IPTV Subscriptions: Refunds may be issued within 7 days of purchase if the service is non-functional and the issue is not due to user error (e.g., incompatible device or insufficient internet speed). Contact support@softsmarter.com to request a refund.
  • Reseller Credits: Credits are non-refundable except in cases of service failure attributable to SoftSmarter.
  • Subscriptions auto-renew unless canceled at least 24 hours before the renewal date.

7. Limitation of Liability

To the fullest extent permitted by law, SoftSmarter is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or services, including service interruptions, content unavailability, or data loss. Our total liability shall not exceed the amount paid by you for the service in the preceding 12 months.

8. Indemnification

You agree to indemnify and hold SoftSmarter, its affiliates, and employees harmless from any claims, losses, or damages arising from your breach of these Terms, misuse of the service, or violation of applicable laws.

9. Dispute Resolution

Any disputes arising from these Terms or your use of the services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in [Insert Jurisdiction, e.g., Delaware]. You waive any right to participate in a class action lawsuit or class-wide arbitration.

10. Termination

We may suspend or terminate your access to the Site or services at our discretion, including for non-payment, violation of these Terms, or suspected illegal activity. Upon termination, your right to use the services ceases immediately.

11. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction, e.g., Delaware], without regard to conflict of law principles.

12. Contact Information

For questions or support, contact us at:

By using SoftSmarter’s services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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